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  1. Help Center
  2. Help Buying & Customizing Your Yearbook
  3. Parent/Student Frequently Asked Questions

Parent/Student Frequently Asked Questions

  • Can I add my children's custom pages to all of their yearbooks?
  • Can I buy a yearbook online without a TreeRing Account?
  • Can I still create custom pages if I have already bought my yearbook?
  • Can I update my children in my account?
  • Did I already buy a yearbook?
  • Do I have to add a teacher for my child?
  • Do photos expire or get removed by TreeRing after a certain amount of time?
  • How can I make sure my custom pages will print correctly?
  • How can I opt out of email notifications?
  • What if I forget my password?
  • What payment method can I use to purchase the yearbook?
  • When and where will I receive my yearbook?
  • When should I order my yearbook?
  • Why is my child's portrait missing in the yearbook?
  • Why was my order canceled?
  • Will my custom pages be printed in everyone’s yearbook?