During the course of the school year you may decide that you want all of the yearbooks shipped to the students' homes. We can do that! Even if previous orders have been placed and set up to ship to the school. You will need to get students' addresses and update the address for their orders.
Chief Editors can edit shipping addresses on all ship to home orders. This includes orders placed by the school and orders placed by students, parents, and teachers. All orders will show an address to edit.
Important! - You must enable All Orders Ship to Home and update shipping addresses before you set the book to Print Ready. If you do not make this change before setting the book to Print Ready, all the books will be shipped to the address specified during the print ready process.
Note: Addresses cannot be edited when using the iPhone app.
Changing Addresses for All Orders
1. Select School Account. In Orders, select All Orders.
2. Find the order and click on the number to view the order details.
3. In Order Details, click on Edit Address.
4. Edit the address and select Verify Address. In the Order Details you will see the address has been updated.
Changing Addresses for Your Personal Orders
If you placed orders under your name, they will be included in All Orders but you can also find them in My Stuff > Orders to change the address. Follow the same steps as above to change the address.
Still not working for me. Im on my computer, not my phone
Hi Jonna - I have checked your order and see the edit address options, I see that you have contacted customer support and I will assist you on your ticket.
Hi Jeriann - I have created a ticket for you in our customer support system and will assist you there.
Can my yearbook be shipped to my house?
This is a student from Learning Gate at Lutz, Florida
Hi Victoria - I see that you have contacted customer support. I will assist you on that ticket.
I need to know why I kept getting email from TreeRing to place an order for my kids even my kids' school didn't even partner with TreeRing this year. Also my order even got into silence without any notification for almost 6 months. I feel very bad, like you guys are cheating me to place an order and pay money for nothing!