Recognition Ads can't be reassigned so if you or a parent purchased a recognition ad for a wrong student, the ad must be canceled.
Note: You can't cancel an ad which has already been placed on a yearbook page. You will need to remove it from the page and then cancel it.
1. Go to your Students & Parents list and find the student who has the wrong ad. Click on the gear icon in the Actions column and select Edit/View Ad.
2. Select Cancel Ad.
3. Select Confirm to cancel the Recognition Ad.
4. You will see the cancellation confirmation. Select OK.