If your child's portrait is missing in the yearbook, you need to contact the yearbook advisor at the school. The yearbook editors at the school are responsible for making sure all student portraits are added in the yearbook.
If you see any errors with your child's name or grade in the yearbook, you need to contact the yearbook advisor at the school. The yearbook editors at the school are responsible for making sure all student information in the yearbook is correct.
Please do not initially contact Treering as we do not create the yearbook. We only print how the yearbook was created by the yearbook editors.
Comments
5
Regarding child's pictures missing from the yearbook:
1) I added pages to the yearbook but ordered it after the deadline.
2) The yearbook came but did not have all the pages I ordered.
Can this be rectified?
Hi Eldrich - The 4 extra custom pages did not print in your book because you did not pay for them. Extra custom pages are $0.99 per pagespread.
I received an entire different year for my child’s year book. I was supposed to have it for 2020-2021, as the account says, but I received 2016-2017. So the entire yearbook has no one we know. Can I please have this replaced with the correct school year?
Hi Isabella - I see that you submitted a ticket to customer support and you will be assisted there. Thanks!
Thank you Debbie