Why is my child's portrait missing in the yearbook?

If your child's portrait is missing in the yearbook, you need to contact the yearbook advisor at the school. The yearbook editors at the school are responsible for making sure all student portraits are added in the yearbook.

If you see any errors with your child's name or grade in the yearbook, you need to contact the yearbook advisor at the school. The yearbook editors at the school are responsible for making sure all student information in the yearbook is correct.

Please do not initially contact TreeRing as we do not create the yearbook. We only print how the yearbook was created by the yearbook editors.

 

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(877) 755-TREE

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Comments

5
  • Avatar
    Eldrich Austria

    Regarding child's pictures missing from the yearbook:
    1) I added pages to the yearbook but ordered it after the deadline.
    2) The yearbook came but did not have all the pages I ordered.
    Can this be rectified?

  • Avatar
    Debbie

    Hi Eldrich - The 4 extra custom pages did not print in your book because you did not pay for them. Extra custom pages are $0.99 per pagespread.

  • Avatar
    Isabella Lawrence

    I received an entire different year for my child’s year book. I was supposed to have it for 2020-2021, as the account says, but I received 2016-2017. So the entire yearbook has no one we know. Can I please have this replaced with the correct school year?

  • Avatar
    Debbie

    Hi Isabella - I see that you submitted a ticket to customer support and you will be assisted there. Thanks!

  • Avatar
    Isabella Lawrence

    Thank you Debbie