It is important to keep your student community list up to date.
We have an automatic process, based on the highest grade in your Org Info, which removes students who "graduated" from your school. Each year when your account is converted to the new school year all of the students who were in the highest grade the previous year will be removed from the school community. Students who have left the school for other reasons will need to be deleted by Chief Editors.
1. Log in and select School Account.
2. Select People and Students & Parents.
3. Check the box in front of the students that need to be deleted from the school community and select Delete in Actions.
4. Confirm the number of students to delete and select Remove.
You can also delete or edit one student at a time.
Edit or Delete an Existing Student
Comments
2
I have deleted the double student. I then tried to update the students information. But is now says the students info already exists.... help. It won't forget the student.
Hi Andrea - More detail will need to be provided to assist you. I created a ticket for you with Customer Support and someone will be in touch with you as soon as possible.