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Sending, Receiving, and Requesting Signatures

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Comments

13

  • Niri Bensadon

    I was trying to test the signature request, by sending from my son's page a request from my daughter (they both have customized pages). However, I did not get an email notifying me that there is a request. Also, My daughter sent a request to a couple of friends, but their moms did not get any email regarding it.

  • Debbie

    Hi Niri - I just sent a Signature request from your daughter to your son. You should have received an email notification. Please make sure that everyone is checking their spam folders.

  • Niri Bensadon

    Thank you, Debbie.
    Though, I did not receive any email notification....

  • Debbie

    Hi Niri - You need to make sure your notification for Receive Signatures is turned on. Here is an article about email notifications:
    https://treering.zendesk.com/hc/en-us/articles/360000031746-How-can-I-opt-out-of-email-notifications-

  • Niri Bensadon

    This was the problem! I don't know why everything was OFF, but I hope that the rest of my school has this option on.
    Thanks!

  • Dwight Hulse IV

    When are signatures due for the 2019-2020 school year? Is it also May 9 like the custom pages? Thanks!

  • Debbie

    Hi Dwight - There is not a deadline for sending and requesting Signatures but they must be added to custom pages (if you want to do that) by the custom pages deadline set by the school. For your school the custom pages deadline is today 4/30/20.

  • Gabriella Rizzuto

    Do you need to add the signatures to the custom page?

  • Debbie

    Hi Gabriella - If you want the Signatures to print in your child's yearbook then yes you must add them to the custom pages. Here is an article about adding Signatures to custom pages:
    https://treering.zendesk.com/hc/en-us/articles/360037853011-Adding-Signatures-to-Custom-Pages

  • Olivia Gossman

    I just customized my yearbook pages, but I still don’t know how to add signatures to my yearbook.

  • Debbie

    Hi Olivia - Signatures can only be added to custom pages for printing in your yearbook. Extra custom pages can be added if you need more room for the Signatures. Here are articles for 1. adding custom pages and 2. adding Signatures to custom pages:https://treering.zendesk.com/hc/en-us/articles/360015537591-Adding-Additional-Custom-Pages
    https://treering.zendesk.com/hc/en-us/articles/360037853011-Adding-Signatures-to-Custom-Pages

  • Kristy Rodriguez

    Hi. Today is our schools yearbook deadline. I’ve sent requests to Both of my kids teachers but all teachers are stating they have not received any requests. Also, for my younger son, I did not find any of his classmates to be an option to request a signature from. I’m trying to figure this out ASAP as these signatures will need to be added into their yearbooks TODAY.

  • Debbie

    Hi Kristy - Teachers, parents, and students need to have Signature notifications turned on to get the requests. Here is an article which shows you how to confirm that you will receive the notifications:
    https://treering.zendesk.com/hc/en-us/articles/360000031746-How-can-I-opt-out-of-email-notifications-
    I will create a ticket so that I can get more info from you to help.