When and where will I receive my yearbook?

i AM CONFUSED ABOUT HOW MY ORDER WENT THROUGH. COULD YOU PLEASE CALL ME AT 818-207-6533.
THANK YOU,
ARMINE NAZARIAN (PARENT OF ARMAN AMINI-NAZARIAN AT TOLL MIDDLE SCHOOL)

I purchased the yearbook and the poster of my daughter's custom pages, and we received the poster, but I can't find where it shows when the yearbook will be shipped or whether it's going to her school or home. Thank you!

Hi Lara - Your daughter's yearbook will be shipped to the school with the other yearbooks. The school determines when they hand them out.

I purchased my son's yearbook this year and he graduated in May of this year. Will my yearbook be mailed to the school or to my house?

Hi Lindsay - Your son's yearbook was printed and shipped to the school with the bulk order. Please contact them to make arrangements to pick up the yearbook.

Hey my name rosalind I brought my son (tywon johnson)a year book for 2016-2017 in have not received it how long does it take to send it! I brought the book nov. 15 2018

Hi Rosalind - I can check on your order but first I need some additional information. I have created a ticket in our customer support system so that I can better assist you.

Hello, I am checking to see when I should expect my daughters yearbook to be delivered.

Hi Elizabeth - Your daughter's yearbook will be shipped to the school. Please contact your school directly if you want more information on when the yearbooks will be distributed.

I do not believe we met the school deadline. The yearbooks were already shipped to the school and passed out. My daughter didn’t get hers. (Elizabeth Spratt is her name)

Hi Elizabeth - We printed and shipped Libby's yearbook with the other books to the school. Please check with them to make sure the yearbook has not been misplaced.

Ok, I will thank you!

I purchased my son's year book late and was wondering when it will get here.

Hi Jessie - The book shipped yesterday and I will contact you via email through our support system to provide the tracking number.

I purchased my sons year book May 28th. When should we be receiving it. I believe it should be delivered to the house.

Hi Yulianna - Your son's yearbook was delivered to the school on June 11th and he will get the book there.

My name is Brianna, I ordered a yearbook for this year and I can’t find a shopping date. I’m not sure if the yearbooks will go to the school and then get sent to my house, or directly to my house. It asked for my house address before I purchased it, and with this Coronavirus, nobody is at the school.

Shipping date*

Hi Brianna - The yearbook will be shipped to your home after it is completed at the school. Here is an article showing you how to check the address for your order and edit it if necessary. https://treering.zendesk.com/hc/en-us/articles/360041258011-How-to-Update-the-Shipping-Address-for-Previously-Placed-Orders-that-are-Shipping-to-Home

Hey I ordered my daughters yearbook about a week ago and it say when I open the website and login that there has not been a purchase when I have the receipt for the year book

Hi Amayah - I see that you contacted customer support and I will assist you on your ticket.

I ordered my child’s yearbook on May 6th. I haven’t gotten any updates as to when she will receive it. I contacted the school & they told me that y’all stopped publication. I’m confused as to why the school stated I might not receive her yearbook until July. If that’s true I want a refund. How do y’all issue a deadline date but not tell us that yearbook are postponed until further notice?

Hi Cheryl - TreeRing does not change deadlines or discontinue the yearbook process unless schools make those requests. I see on our end that the yearbook is on track for completion and once it is set to print ready we will move forward with printing the yearbooks.

My order went to usps and is missing.

Hi Jamie - I will create a ticket in our customer support system and assist you there.

Hey I would like to get a update on the tracking and where my book is located.!

Hi Amayah - You still have a ticket with customer support so I have updated you there.

I got an email from tree ring to make sure our mailing address was on file due to covid 19 the yearbooks would be shipped to our address. I need to know when it was shipped to where the school or address I specified. This Friday is the last day she can have her friends sign her yearbook I need a response ASAP!!!!!

Hi Mireya - Your daughter's yearbook was shipped with other books to the school. Someone from the school will most likely contact you but if not, please contact them to make arrangements to get the book.

I saw that my son’s Yearbook was already shipped. But I didn’t receive. Do you have some information about that?