Skip to main content
We've Got Answers
Help Center

Search

Buying a Yearbook for the Current School Year

Did this article help?
Have more questions? Submit a request

Comments

22

  • Maria Jo Radvansky

    i can not log into the page you are showing

  • Debbie

    Hi Maria - I checked your account and it needed to be updated for this school year. You can now log in on your computer and see that you can purchase your children's books.

  • Carol & Jim Wagner

    we can't log on it constantly tells us to download or up date flash player and we have thanks carol wagner

  • Debbie

    Hi Carol - I see that you have submitted a ticket to customer support and I will assist you there.

  • Tricia Berneck

    I’m trying to purchase a year book and keeps telling me to select the information. However I’m not given that option

  • Debbie

    Hi Ryan - Looks like your account needs to get cleaned up before you get the correct ordering options. I will assist you on a ticket.

  • Alisa Tristan

    I can't seem to get to the order page? I am trying to purchase a yearbook for this year for both my children.

  • Debbie

    Hi Alisa - You can now log into your account and see your daughter's book to purchase. You can add your other child to your profile. Select My Profile in the left navigation bar and select My Kids and Kid Settings. Use the Add Kid button in the upper right corner to add your other child.

  • Deborah Jackson

    It keeps telling me I have a general error when trying to purchase my book. Help!

  • Debbie

    Hi Deborah - Please make sure you are logging into your account on your computer using Chrome browser. Or you can place your order using the TreeRing iPhone app. I checked your account and I do not see any errors.

  • Kenneth DuranWear

    I'm as well having trouble adding my address:
    10083 Mission Hills Dr Sacramento, CA. 95829

  • Debbie

    Hi Kenneth - Please follow the instructions in this article. If you continue to have trouble updating your shipping address please let us know.
    https://treering.zendesk.com/hc/en-us/articles/360041258011-How-to-Update-the-Shipping-Address-for-Previously-Placed-Orders-that-are-Shipping-to-Home

  • Stanley Williams

    Hi can I speak to some one for help.please call me 570-269-3947

  • Debbie

    Hi Stanley - I see that you have contacted customer support. You will be assisted on your ticket.

  • Cheryl Vitrano

    Why can't I change my son's school? It keeps asking for a passcode. I reset everything and there still is no option.

  • Debbie

    Hi Cheryl - I see that you have submitted a ticket to customer support. You will be assisted there.

  • Julie Simon

    Received a yearbook with NO students in it!!! All school sports and graduation photos but none with each grade of students! I need help with this issue.

  • Debbie

    Hi Julie - I see that you have contacted customer support and you will be assisted on your ticket. Thank you!

  • Natalie Diaz

    I cant log in tells me, takes me to a blank page and cant look at the yearbook page.

  • Debbie

    Hi Natalie - I see that you have contacted Customer Support. I will assist you on your ticket.

  • yin khorsandi

    I am unable to complete purchase. Keeps giving me api error message.

  • Debbie

    Hi Yin - I checked your account and do not see any issues on our end to prohibit you from placing an order. Please log out of your account and close/open your browser to access TreeRing again. If you continue to have trouble placing an order you can call customer support at 877-755-TREE and we can place an order for you over the phone.