Placing an Order With a Check or Cash From Parents

Sometimes online ordering is not convenient for parents. You can collect checks or cash at the school and place the orders for the students.

It is best to instruct parents to make their checks payable to TreeRing. When you collect the checks, if the student is not already in the school community, add them to the student list. You can then purchase the book for them using the check information. Keep the checks with your records as it is not necessary to mail the checks to us. Mailing checks to us that have already been used may result in duplicate orders and charges to parents.

Important! Make sure you enter the routing number and the checking account number correctly in the correct fields during the payment process. Also, you cannot process a money order online. Incorrect account numbers and money orders will result in returned eChecks and the cancellation of orders.

1. Log in and select Editor Tools.

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2. Select People and Students & Parents.

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If needed, Select Add Student to add the student and parent (if you have the parent's email) to the community.

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3. To order for one student, select the cart in the Buy column in the student name line.

If a parent sends in one check for multiple children, select each child and in Actions select Purchase. This way one order can be placed with one check.

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4. Who is Making this Purchase? Select who should receive the order receipt and select OK.

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5. Review the order to make sure you are ordering the correct book for the correct student and select Checkout.

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6. Select Check as the payment method. Make sure the amount on the check matches the amount of the order.

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7. Enter the following check information:

  1. Bank Name
  2. Account Holders Name
  3. Check Number
  4. Routing Number (this is the number that identifies the bank)
  5. Checking Account Number (re-enter to confirm that it is correct)
  6. Parent's Phone Number

Once all the check information is entered correctly, select Place Order.

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Important! Make sure you enter the routing number and the checking account number correctly in the correct fields during the payment process. Also, you cannot process a money order online. Incorrect account numbers and money orders will result in returned eChecks and the cancellation of orders.

The other option is to have the parents make the checks payable to the school or the PTA/PTO. In this case, you will collect the checks and deposit them at the school. The school or PTA/PTO will then need to issue a check to TreeRing. This check can also be used as an eCheck to order the books online for multiple students. This is also how you will handle cash payments from parents. Orders can also be placed with a credit card.

Mailing the checks made payable to TreeRing directly to us is acceptable only if the other payment options do not work or if you have a money order. Please remember that all checks need to be received by us before your All Pages Print Ready Date. Receipt of the checks after your deadline may result in the order not being included in the bulk shipment or a production delay which can result in a delivery delay.

Mail the check to us making sure you include the name of the school, the name of the student and grade, and name and email of the parent.

TreeRing Corporation
217 S. B St.
San Mateo, CA  94401

 

Can't find your answer in our Help Center? Our agents are available to assist you Monday - Friday from 6AM to 6PM Pacific Time.

(877) 755-TREE

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