Skip to main content
We've Got Answers
Help Center

Search

Buying a Yearbook After The Deadline and Shipping Details

Yearbooks can be ordered after the school's deadline. The orders are considered After Deadline Orders.

There is a period of time that after deadline books are shipped to the school so they can be included in yearbook day. When your child's book is shipped to the school it will be handed out with all of the other yearbooks.

When you place the after deadline order you will see either the message that the book will be shipped to the school or you will be prompted to enter your shipping address knowing then that the book will be shipped to your home. Note:  If you want the book shipped to your home and see that the book will be shipped to the school, do not place the order. You will need to wait until you get the prompt for your shipping address to place the order.

When placing the After Deadline Order make sure:

  • You have completed custom pages before placing the order. Custom pages created after placing an After Deadline Order will not print in the book.
  • The order details are correct.
  • The shipping address is correct.

You have up to 24 hours to cancel the After Deadline Order. Here is how you can cancel your order:

Canceling an Order

1. When you log in you will see that it is Past Purchase Deadline for your child. Select Add to Cart.

Buying_a_Book_ADO_-_Add_to_Cart.png

2. You will see cover options if available. Select Checkout Now.

Buying_a_Book_ADO_-_Checkout_Now.png

3. Confirm in your cart that you are ordering the yearbook for the correct student, school, and year. Select Checkout.

Buying_a_Book_ADO_-_Cart_and_Checkout.png

4. All After Deadline Orders are charged shipping. The shipping method is USPS Mail Innovations and the shipping charge is $5.99 for all after deadline orders, whether the book is shipped to the school or to you. (If you are prompted to enter your shipping address it means the book will be shipped to you.) Select Done for the Shipping Method.

Buying_a_Book_ADO_-_Shipping_Method.png

5. Select either Credit Card or PayPal as your payment method. After you have entered the payment information, select Place Order.

Buying_a_Book_ADO_-_Payment_Method_Place_Order.png

 

 

 

 

Can't find your answer in our Help Center? Our agents are available to assist you Monday - Friday from 6AM to 6PM
Did this article help?
Have more questions? Submit a request

Comments

8

  • Kelly Guzman

    Is there a customer service that I can call? I ordered a 2019-2020 year book and never received it in the mail and I did pay for it. How do I find where it went?

  • Debbie

    Hi Kelly - Yes, customer support can be reached by calling 877-755-8733 or emailing support@treering.com.

  • JOSEPH HARDING

    When will my yearbook arrive

  • Debbie

    Hi Joseph - Your school is still working to complete the 19-20 yearbook. When they are done your yearbook will be printed and shipped to your home. Please check your order to make sure it has your correct shipping address.

  • Jeryl Frankenfield

    Hi, I ordered a yearbook and still haven't received it. It's been almost a month now. Where is the book??

  • Debbie

    Hi Jeryl - We were just recently notified by your school that they are not doing a 20-21 yearbook. I see that you have contacted customer support and have been advised to cancel your order.

  • Lisa Rosario

    I ordered my son a yearbook in May 2021 & we never received it. Tracking says we should've received it by June 21 2021 & still nothing.. when can we expect it

  • Debbie

    Hi Lisa - I see that you have contacted customer support and you are being assisted there. Thank you!