Yearbooks can be ordered after the school's deadline. There is a period of time that the books will be shipped to the school if the yearbook advisor wants to hand out all of the books at the same time.
When you place the after deadline order you will see either the message that the book will be shipped to the school or you will be prompted to enter your shipping address knowing then that the book will be shipped to your home.
Note: If you see that the book will be shipped to the school, do not place the order if you want the book shipped to your home. You will need to wait until you get the prompt for your shipping address to place the order.
1. When you log in you will see that it is Past Purchase Deadline for your child. Select Add to Cart.
2. You will see cover options if available. Select Checkout Now.
3. Confirm in your cart that you are ordering the yearbook for the correct student, school, and year. Select Checkout.
4. All after deadline orders are charged shipping. The shipping method is USPS Mail Innovations and the shipping charge is $4.99 for all after deadline orders, whether the book is shipped to the school or to you. (If you are prompted to enter your shipping address it means the book will be shipped to you.) Select Done for the Shipping Method.
5. Enter your payment method and select Place Order.
When placing the after deadline order make sure:
- you have first completed custom pages if you want them printed in the book
- the order details are correct
- the shipping address is correct
You have up to 24 hours to cancel the after deadline order. Here is how you can cancel your order:
(877) 755-TREE
Is there a customer service that I can call? I ordered a 2019-2020 year book and never received it in the mail and I did pay for it. How do I find where it went?
Hi Kelly - Yes, customer support can be reached by calling 877-755-8733 or emailing support@treering.com.
When will my yearbook arrive
Hi Joseph - Your school is still working to complete the 19-20 yearbook. When they are done your yearbook will be printed and shipped to your home. Please check your order to make sure it has your correct shipping address.
Hi, I ordered a yearbook and still haven't received it. It's been almost a month now. Where is the book??
Hi Jeryl - We were just recently notified by your school that they are not doing a 20-21 yearbook. I see that you have contacted customer support and have been advised to cancel your order.
I ordered my son a yearbook in May 2021 & we never received it. Tracking says we should've received it by June 21 2021 & still nothing.. when can we expect it
Hi Lisa - I see that you have contacted customer support and you are being assisted there. Thank you!